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Sales Advisor

Sales Advisor

Multiple locations

Permanent

Apply NowCheck on Indeed

posted

Mar 21, 2025

Sales Advisor

As the Site Sales Advisor, you will oversee the day-to-day operations of the assigned show site, ensuring it runs efficiently and delivers exceptional customer experiences.

The role involves managing on- site sales, maintaining the presentation and upkeep of the displays and acting as a brand ambassador for the client. You will also be responsible for ensuring compliance with company policies, promoting sales growth, and contributing to the overall success of the clients' sales network

Key Responsibilities:

Sales and Customer Service

  • Drive on-site sales by providing knowledgeable advice and guidance to customers, ensuring they find their perfect garden space
  • Manage the end-to-end sales process, including quotes, order placements, and all system updates
  • Build strong relationships with customers, ensuring high satisfaction levels and positive reviews
  • Up sell and cross sell complimentary products, accessories and services to improve the average order value

Show Site Management

  • Maintain the presentation, cleanliness, and overall quality of all displays to ensure an exceptional customer experience
  • Regularly inspect display buildings for wear and tear and report maintenance requirements promptly, and if possible correct yourself to avoid additional cost expenditure to the business
  • Ensure all marketing materials (brochures, signage, POS) are up-to-date and aligned with the clients' brand and your assigned show site

Pipeline and Lead Management

  • Proactively follow up on customer inquiries and leads generated from the clients' admin system
  • Track and report sales leads via prospect tracker, drive conversions and manage pipeline progress using company systems

Seasonal Capacity Support

Due to the seasonality of the business, additional capacity during quieter periods will be used to support other duties identified by the business.

Tasks may include, but are not limited to:

  • Assisting with site specific promotional campaigns or events
  • Supporting internal projects and process improvements
  • Providing operational or administrative support across other departments
  • Supporting with training and mentoring for other show site managers or franchise partners
  • Contact Centre Support when required
  • You may be required to perform other duties from time to time as is reasonably required to meet the needs of the business

Compliance and Reporting

  • Ensure all activities on-site comply with company policies, health & safety regulations and relevant legal requirements
  • Submit timely and accurate reports on sales performance, customer feedback and operational updates

KPI’s

  • Monthly sales targets
  • Customer satisfaction score (NPS and Trustpilot review ratings)
  • Pipeline activity metrics, including follow-up rates and conversion percentages
  • Show site presentation standards (assessed via Network Development Manager audits)

Skills and Experience

Essential Skills:

  • Sales and customer service skills advantageous
  • Excellent organisational and time management abilities
  • Proficient in using sales systems, CRM tools and other digital tech for reporting and tracking
  • Exceptional communication and interpersonal skills

Experience

- Previous experience in a sales or retail management role, preferably within a franchised or branded environment

- Knowledge of garden buildings or home improvement products is desirable but not essential

- Experience working within a physical store or showroom is an advantage

Personal Attributes

- Proactive, self-motivated, driven to achieve results and comfortable working alone

- A strong team player with the ability to collaborate effectively across departments and drive the company values

- Attention to detail and a commitment to delivering a high standard of work

The choice of one of the following shifts:

Role A: Monday to Friday 10am till 3pm (22.5hr week)
Role B: Saturday & Sunday 10am till 3pm (9hr weekend)
30mins for lunch

If you are passionate about delivering outstanding service and have the skills required for this role, we encourage you to apply for the position of Sales Advisor today!

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Joe Bloggs

Mechanical Fitter (Since 2021)

A man with a black shirt and brown shirt.

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Joe Bloggs

Mechanical Fitter (Since 2021)

I recommend '' Know How '', a good agency offering a lot of employment opportunities, I have been working for this agency for a longer time (1.5 years) and I always meet with kindness and help if I need it. Recommend

Candidate 3

Candidate

The best agency I have worked for, fantastic service, they care for people and make sure that they have jobs. The work is in a positive environment, the payment is always on time and what is important, they are very helpful. Thank you :)

Candidate 2

Candidate

Not a bad word I can say about this agency, very polite via phone and very polite in person. They explained everything in full to me before offering me a 12-week temp to perm position and even taking me to the site where I will be working to meet the management and to show me around. I would highly recommend this agency as based on my experience with other agencies this is by far the best experience I have had! I am certain that these guys would go out of their way to help anyone gain some work

Candidate 1

Candidate

Having worked with KHR for over 6 years, I have found them to offer and deliver the highest levels of value, customer service and care alike. They have become our trusted partner and now operate on a sole supply basis and are seen as an extension of our own team due to the ability to supply class leading staff whenever required who are both inducted and knowledgeable in all aspects of our operation saving valuable man hours from my team’s perspective and that all colleagues supplied are warehouse/dept ready from the outset.  

Anonymous 3

Operations Director

The close working relationship, and a full understanding of our business needs are demonstrated by KHR in the recruitment function that we engage with them in. KHR fulfilling our business needs through the recruitment of ‘team members’ not just staff.

Regular visits to our site by the KHR recruitment team with new personnel, engaging with our Production Manager and the team leaders alike. The communication from the walk round visits led by our production team instil a thorough understanding of our requirements, ethics, and values.

Anonymous 2

Director

We have worked with Know How Resourcing for many years now and have been very happy with the  

consistently high levels of service we receive. They make the process of using temporary labour with numbers as high as 60 per day over 3 shifts as simple as possible and always have the resources available to get us the staff we need even with the shortest of notice.

Know How Resourcing have a daily site presence which greatly helps with the needs of our business  and allows the management team and candidates to have direct contact each day.  Any rare issues are sorted quickly and with the minimum of fuss.

Anonymous 1

Production Manager